Project
EasyVOC
Voice of Customer Platform
Working prototype for AI-powered feedback collection with PM-configurable guidance and automated insight generation.
Technology
React 18 · Vite · TypeScript · Drizzle ORM · Express · OpenAI GPT-4o
Key innovations
- 01PM-configurable chat guidance with conditional triggers
- 02Proposed changes workflow to prevent duplicate suggestions
- 03Journey analytics with AI-powered personalized recommendations
- 04Team collaboration with role-based permissions
- 05Performance analytics with snapshot caching
Status
supporting project
Legacy or supporting project that enabled current flagship platforms.
Scope
17,000 lines of code · 14 features · maturity 7/10
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