Resume · Mike Holloway

Summary

Vice President of Product & Technology with a background in IT Product Development. Specialized in bridging the gap between strategic portfolio management and hands-on technical execution. Advanced understanding of the overall Product Lifecycle and driving its evolution as AI use continues to expand in the enterprise. Reimagining the Product Manager role to include Product Builder as a core skill, through fluency in Gen AI and a deep understanding of how to leverage it in the enterprise to significantly reduce product development hours. ProductIntel (productintel.io) is the personal learning project where these ideas get validated in practice.

Skills

Product Management: Experienced across all phases of product development; skilled at bridging technology solutions and stakeholder understanding; UX-focused
Leadership: Led highly engaged teams of up to 50; multiple references available from former direct reports
Communication: Data storytelling, presentations, client relationship repair, conveying strategy and progress to C-suite
Rapid Prototyping: Next.js / React / TypeScript, Tailwind, Drizzle + Postgres, Supabase, Vercel
AI-Assisted Development: Heavy practitioner of Claude Code and agentic coding workflows; comfortable orchestrating AI tools to design, scaffold, and iterate on complex systems faster than traditional development approaches
Applied AI (learning in public): Hands-on exploration of multi-agent orchestration patterns (Supervisor/Worker), RAG with pgvector, multi-provider model routing, and LLM-as-judge evaluation (built through prototype work, not production deployments)
Data Analysis & Visualization: Data pipelines, interactive dashboards, Power BI, LLM-based analysis tooling
Technical Strategy: API strategy, system design, cloud computing fundamentals

Personal Learning Lab

ProductIntel | Fall 2025 - Present
AI Operations Platform · Self-directed learning project · productintel.io

Built solo, from scratch, to prove the thesis that one product-minded builder, paired with the right AI tools, can prototype at a level that used to require a small team
Validates agentic development strategies in practice: a 21-agent registry organized into teams, pointer-based context passing for token efficiency, a Training Arena for A/B testing agent team configurations with LLM-as-judge scoring, RAG with pgvector, and a security scanner pipeline
Exercises the full PM discipline end-to-end in a compressed timeline: problem framing, architecture choice, product design, spec rigor, build, testing, and shipping
Scale (roughly four weeks of focused effort): ~62,000 lines of TypeScript across 417 files, 64 pages, 99 API routes, 86 database tables over 37 migrations, 251 commits, with Vitest and Playwright test harnesses in place

Experience

Broadridge Financial Services, Kansas City, MO Vice President of Product Management | November 2019 - Present

Integrated AI-assisted workflows to accelerate data analysis, reducing onboarding requirements from 150+ samples to just 10 templates, delighting clients with efficiency and reducing onboarding timeframes
Led the ideation, development, and launch of a new Omnichannel Interactive Reporting and Reconciliation product leveraging a newly developed Data Pipeline, enabling intuitive visualizations, along with an advanced AI interface that goes far beyond a “chat with data” offering
Created detailed product briefs and prototypes for a new File Processing Reconciliation Dashboard to reduce file processing time from failed/missing jobs
Responsible for multiple customer facing back-office products used by customers to manage Print and Digital channel communications
Improved client satisfaction and rebuilt trust in Broadridge Products from dissatisfied clients

Jack Henry & Associates, Lenexa, KS Sr. Manager of Software Engineering | March 2018 - November 2019

Led a team of 5 managers and a total organization of 30 people, including Software Development, Production Operations, Technical Product Management, and Tools/Automation, with a focus on data-driven decision making and performance measurement
Stabilized teams by eliminating knee-jerk reactions to accommodate a near-constant stream of unplanned work, implementing data-driven prioritization processes to improve efficiency
Reduced overall support case backlog by 20% through streamlining processes and better aligning work with associate skill sets, utilizing data analysis to identify bottlenecks and optimize workflows

DST Systems, Kansas City, MO Data Architecture Manager | November 2016 - March 2018

Managed Enterprise Data Architecture for DST and serviced all major business units
Contributed to Enterprise Data Lake platform creation
Led high profile initiatives monitored by the office of the president

Engage Mobile, Kansas City, MO Director of Solutions Delivery | June 2015 - Sep 2016

Technology and Product leader of a startup responsible for full stack custom product development, hands-on position requiring client account management and product development expertise
Additional responsibilities include: sales support/proposal estimates, weekly performance and outlook reports, subcontractor management, recruiting, client relationship management, employee mentoring, oversight of project execution and releases, and application support activities

DST Systems / DST Pharmacy Solutions, Kansas City, MO Software Development Manager | July 2012 - May 2015

Managed Product Development for a Pharmacy Benefits Management company providing services for high-volume point-of-sale claims processing
Led 6 managers and a total staff of 40 domestic and offshore developers making up web development, business process management, and data warehouse development teams
Played a key role in defining and rolling out new Patent Pending Data Analytics products ,executed "get well" plan for the Enterprise Data Warehouse, vastly improving performance and reducing replication latency, leading to a significant reduction in data processing time
Defined and managed strategic plans for each team and facilitated monthly governance meetings with C-suite communicating status and direction
Participated in sales finalist presentations and client IT quarterly meetings, presenting roadmaps and progress showcasing value and performance

DST Systems, Kansas City, MO Various Roles | January 1997 - June 2012

Fulfilled multiple roles including Architecture & Software Development Manager, Sr. Project Manager, and Sr. Software Engineer, gaining a broad understanding of data management and utilization across different functions
Quickly progressed into a leadership position within the eSolutions department, contributing to the definition and rollout of DST's initial electronic statement offering

Education

Park University, Parkville, MO BS, Computer Based Information Systems | 1998